So i'm moving out of my apartment and leaving the states. I think. I don't really know as of now, but i might tomorrow! Or not, who can tell?
Selling things is fun... things that i need are actually not valued at much at all, so i am trying to sell them for as cheap as possible. Just so someone will pick it up - anyway, i have a few things sold, and a few things looking to be sold, so i figure i should cancel my energy & cable services.
And pg&e? Bless their cotton socks, cancelling was simple - a long wait, but simple. But comcast? Comcast?
Not so simple - their call center is "their for you, 24/7". So then i call up, and go through the menagerie that is american voice-automated systems... oh no, wait, that was pg&e. But i have to put on an accent so the voice thing gets what i want to do.
But comcast... "we're sorry, we're closed". Closed! Closed? When did 24/7 get... oh sod it. I'm going to go to the gym. And then maybe eat some food. Yum!
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Hi!
I apologize for the inconveniences we caused. If you still need assistance canceling your account, please email our team at We_Can_Help@cable.comcast.com. We'll see your concerns are addressed.
Best Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations
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